Archives April 2006

“Failed to read the allow and block list data” in Live Communication Server

When you experience this error message while trying to “Edit allow and block list” of a user, the solution is in the DNS.

To correct this issue, simply create an ‘A’ record for the LCSPool to have an IP Matching the LCS Server’s IP Address.

Flush the cache, and then you should be able to edit the block list data, and the clients should then be able to communicate properly.

~Christopher Kusek

Enabling DirectPush, GAL Lookup, Remote Wipe, and other MSFP Functionality in Exchange 2003 SP2

So you’ve gone through all the effort to get yourself a mobile device, you’ve updated it to the MSFP version from the vendor and now you want to actually USE that functionality!

If you are using Exchange with no FrontEnd and the FE has SP2 on it. – You’re set!
If you are Front-Ended with ISA then the following article can help you configure the DirectPush technology.

Enterprise firewall configuration for Exchange ActiveSync Direct Push Technology
http://support.microsoft.com/kb/905013

Then simply change the timeout from 120 to 1800 and DirectPush should begin working.

DirectPush
DirectPush will be working the instant you setup a mobile device with MSFP loaded on it, so your devices can now sync without requiring an SMS message to be send from the server.

GAL Lookup
GAL Lookup will be available after you update your device with the MSFP.

It can be used by doing the following:
When you go to send a new message or reply to a message
Click Menu – Add Recipient
Click Menu – Find Online
Then type in the name and it will search the GAL for the user.

Remote Wipe
Remote wipe requires the download and installation of the MobileAdmin onto your Exchange server.

You can download it here, and it provides useful documentation to use it.

Microsoft Exchange Server ActiveSync Web Administration Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC-E0B4C6301453&displaylang=en
A few pages referencing details of DirectPush and other ActiveSync policies.
http://www.msexchange.org/tutorials/Exchange-2003-Mobile-Messaging-Part1-Microsoft-DirectPush-technology.html
http://www.msexchange.org/tutorials/Exchange-2003-Mobile-Messaging-Part2-Uncovering-Device-Security-Policies.html

~Christopher Kusek

Verizon Palm/Treo release the Treo 700W Updater 1.10

Well, sort of. They released it and then pulled it.

Palm/Treo has pulled the latest update for the Treo 700W’s from their website
http://www.palm.com/us/support/downloads/treo700wupdater/verizon.html

With the message –
Temporarily unavailable.
We anticipate that the Treo 700w updater will be available at a later date. If you have already installed the updater, please disregard this message

If however, you are one of the daring and wish to perform the update, go to the following site (which bypasses their warning unavailable message)
http://ws.palm.com/SupportDownload/app?service=external/Home&sp=1

Installation instructions are available here:
http://www.palm.com/us/support/downloads/treo700wupdater/verizon.html

The breakdown of what changes are available here:
http://mytreo.net/archives/2006/04/palm_treo_700w_updater_110_available.php
* Includes Microsoft’s Messaging and Security Feature Pack (MSFP) with Direct Push Technology for automatic wireless synchronization of email, calendar, contacts and, now, tasks (learn more)
* Enhances email capabilities for more support of push email solutions, such as WirelessSync and GoodLink, and of synchronization capabilities, such as the ability to maintain an “always on” data connection after POP or IMAP email synchronization and the ability to auto-synchronize all email accounts based on user setting.
* Updated memory management
* Pictures and Videos enhancements
* New Wireless Manager provides an updated interface for turning wireless radios on and off on your 700w smartphone
The update to the phone seems to go smoothly, and the deletion of Temp files doesn’t take nearly as long as ~30 minutes like they suggest.

In either event, it’s a definitely useful upgrade and I’ll mention shortly just how you can go about specifically utilizing it with Exchange SP2+MSFP Functionality.

~Christopher Kusek